Why Is My Whirlpool Fridge Not Cooling But Freezer Works

Why Is My Whirlpool Fridge Not Cooling But Freezer Works?

Why Is My Whirlpool Fridge Not Cooling But Freezer Works
Why Is My Whirlpool Fridge Not Cooling But Freezer Works

Many American households rely on Whirlpool refrigerators for thir daily food storage needs. However, a common issue that users often encounter is the refrigerator section not cooling while the freezer continues to work perfectly. This article aims to shed light on the possible reasons behind this problem and provide practical solutions.

Understanding the Problem

Before diving into the solutions, it’s crucial to understand why this issu occurs. The cooling system in a Whirlpool refrigerator is designed to keep both the fridge and freezer sections at the appropriate temperatures. However, certain factors can disrupt this balance, causing the fridge to stop cooling while the freezer remains functional.

Possible Causes and Solutions

1. Faulty Evaporator Fan Motor

The evaporator fan motor circulates the cold air from the freezer to the refrigerator. If it’s fauty, the fridge may not receive enough cold air, causing it to warm up. Replacing the evaporator fan motor can solve this issue.

2. Defective Damper Control Assembly

The damper control assembly opens and closes to let the right amount of cold air into the refrigerator. If it’s stuck or broken, it can prevent cold air from entering the fridge, leading to warming. a replacement damper control assembly can rectify this problem.

3. Malfunctioning Thermistor

The thermistor monitors the refrigerator’s temperature and sends the reading to the control board, which adjusts the compressor and fan speed accordingly. If the thermistor is malfunctioning, it may send incorrect readings, causing the fridge to warm up. replacing the thermistor can help restore the fridge’s cooling function.

Replacement Parts for “Why Is My Whirlpool Fridge Not Cooling But Freezer Works”

When troubleshooting your Whirlpool refrigerator, you may need to replace some parts. these include the evaporator fan motor, damper control assembly, and thermistor. These parts are readily available from authorized Whirlpool parts dealers or online marketplaces.

When to Call an Authorized Service

If you’re not comfortable performing these troubleshooting steps yourself, or if the problem persists after trying these solutions, it’s best to call an authorized Whirlpool service center. There are service centers in many provinces across America, ensuring that help is always within reach. To find the nearest service center, visit the official Whirlpool website or call their customer service hotline.


While it can be frustrating when your Whirlpool fridge is not cooling but the freezer works, understanding the possible causes can help you find a solution. Whether it’s a faulty evaporator fan motor, a defective damper control assembly, or a malfunctioning thermistor, replacing the problematic part can often restore your fridge’s cooling function. However, if you’re unsure or the problem persists, don’t hesitate to contact an authorized Whirlpool service center.

Note: The information provided in this article is collected from various online sources. While we strive for accuracy, there may be instances of incorrect information. For the most accurate and up-to-date information, please visit the official Whirlpool website. The site owner is not responsible for any inaccuracies or any actions taken based on the information provided in this article.

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