My Hisense Tv Screen Is Black But Has Sound

My Hisense TV Screen Is Black But Has Sound: A Comprehensive Guide

My Hisense Tv Screen Is Black But Has Sound
My Hisense Tv Screen Is Black But Has Sound

Experiencing a black screen on your Hisense TV while the soun continues to play can be a frustrating issue. This problem, often referred to as “hisense tv no picture but sound,” is common among Hisense TV users, particularly in America, where the brand is popular and widely used. This article will guide you through the possible causes, troubleshooting steps, and solutions to this issue.

Understanding the Problem

When your Hisense TV screen goes black but the sound coninues, it means that the TV is still receiving and processing the audio signal but is unable to display the video signal. This issue can be caused by various factors, including faulty hardware, incorrect settings, or software glitches.

Troubleshooting the Issue

Before you consider replacing parts or calling an authorized service center, there are several troubleshooing steps you can take to resolve the issue.

1. Power Cycle Your TV

Turn off your TV, unplug it from the power source, and leave it unplugged for a few miutes. this process will reset your TV and can often resolve minor software glitches.

2. Check Your TV’s Settings

Ensure that your TV’s brightness and contrast settings are correctly set. ıf these settings are too low, it may appear as if your TV screen is black.

3. Update Your TV’s Software

Outdated software can cause various issues, including a black screen. check if there are any available software updates for your Hisense TV and install them.

4. Reset Your TV to Factory Settings

If the above steps don’t work, you can try resetting your TV to its factory settings. this process will erase all your personalized settings, so make sure to note down any specific settings before proceeding.

Replacement Parts for “My Hisense TV Screen Is Black But Has Sound”

If the troubleshooting steps fail to resolve the issue, it may be due to a hardware problem. In this case, you might need to replace some parts of your TV. The most common parts that may need replacement include the backlight inverter, the main board, or the T-Con board. However, replacing parts should be the last resort and should be done by a professional to avoid causing further damage.

Calling the Authorized Service

If you’re unable to resolve the issue yourself, it’s advisable to call an authorized Hisense service center. Hisense has service centers in many provinces across America. You can find the nearest service center by calling the call center number provided on the company’s official website.


While a black screen on your Hisense TV can be frustrating, it’s often a problem that can be resolved with some simple troubleshooting steps. However, if these steps fail to fix the issue, it’s best to contact an authorized service center for professional help.

Note: The information provided in this article is collected from various online sources. While we strive to provide accurate and up-to-date information, there may be some inaccuracies. For the most accurate and current information, please visit the official Hisense website. The site owner is not responsible for any incorrect information or issues arising from the application of the information provided in this article.

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